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Order online as a new customer
Please be sure to carefully fill out all personal information fields in the order
form.
It is especially important to enter the correct e-mail address because all important
information regarding your order, your receipt, and generally the product you ordered
itself, will be sent to this e-mail address. We recommend carefully entering the
address twice to avoid any errors and to avoid delays in processing your order.
Lastly, please select your payment type and currency, and confirm all entries by
clicking on "Next Step". On the next page, you can recheck your information
and make any necessary corrections.
Click on "Order now" to submit your order. You will then see a final order
confirmation page.
You can print out your own invoice. Click on "Print Invoice Version" in
the lower left corner of the page. A copy of this receipt will automatically be
e-mailed to you together with your order confirmation.
Order online as a returning customer
If you are a returning customer, you can place your new order quickly and easily
by entering your log in without having to re-enter your personal information. Your
log in consists of your user ID and password.
Typically, you will be asked to enter your log in at the beginning of an order process
with the exception of a few products that do not offer this option. You can check
and correct your data, if applicable, before placing your new order.
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Order through customer service by Fax/Mail/Phone
Please note that online orders are processed automatically and therefore more quickly
than orders placed by fax, e-mail, or phone, because processing is not dependent
on our customer service center's business hours.
If you would still prefer to place an order using one of these options, please include
the following information:
- The product name and license type
- The quantity you wish to order
- The name the product license will be issued to
- Your billing address and your delivery address, if different
- Your phone number and your fax number, if available
- The e-mail address to which the order confirmation and invoice should be sent, and
your e-mail delivery address, if different
- Your selected payment option and currency
If you include all of the required information, your order can be processed immediately
by Shareit customer service team.
- Customer Service USA
(Language: English)
share-it! - Digital River GmbH
c/o Digital River Inc.
9625 West 76th Street, Suite 150
Eden Prairie, MN 55344, USA
Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for
calls from inside the U.S.)
Fax: +1 952 646-4552
- Customer Service Europe
(Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)
share-it! - Digital River GmbH
c/o Digital River Ireland Ltd.
4300 Atlantic Avenue
Westpark Business Campus
Shannon Co. Clare
Ireland
Phone: +49 221 31088-20
Fax: +49 221 31088-29
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Payment Options
- pay by credit or debit card;
- pay by wire transfer*;
- pay by check;
- pay cash;
- pay through Paypal (please contact sales@emailarchitect.net).
For payment option details, please click
here.
* As the bank will charge you a processing fee to handle the transaction, please
be sure your payment to Shareit includes this fee in addition to the product price.
Also, wire transfer normally takes more than 1 week to process, and the license
key will only be sent out after the transaction is completed.
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